Reservation Assistant at Steigenberger Day Spa Hamburg
Oasis of comfort opening high above the roofs of the Hanseatic City

May 2006

Steigenberger Hotel Hamburg , another renowned property of an international hotel chain has selected the Spa & Sport Software Reservation Assistant.

Relaxation „on top“ ist the motto of Steigenberger Hotel Hamburg. The five star hotel has recently opened an exclusive 630 square meter wellness and fitness world on two floors, overlooking the Alster and Elbe. Approximately 1.8 million Euro have been invested in this remarkable facility on the Fleet island.

The Spa Software solution Reservation Assistant exceeds the expectations of Steigenberger:  “Spa Management is supported perfectly, both operatively as well as strategically. We are convinced by the comprehensive functionality of the different modules starting with Package Administration to Membership Management to Voucher Administration,” says Markus Mengert, Spa Manager at Steigenberger Hotel Hamburg.

Alfred Sauer, Director of IT at Steigenberger Headquarters in Frankfurt adds: “To us as a hotel chain, homogenous software solutions are very important. Apart from the perfect Spa functionality, the ideal integration with all of the Micros-Fidelio versions (V6 to Opera) used at our properties has made Reservation Assistant our preferred choice.”

Intelligent Management software can vastly influence the profitability of the cost intense spa business. This also explains the increasing importance of modern IT throughout the spa industry. Roman Kirisits, Managing Director of TAC knows why: “Our international experience proofs that indirect rentability can not constitute a sufficient argument for the running of a spa. Modern Management combined with professional software regularly creates profit centers that deserve this name.”