Reservation Assistant - Technical Requirements 

The following technical specifications should serve as a high level principle for evaluation your existing hardware and software or when purchasing new equipment. The Reservation Assistant software suite will function on hardware with the minimum requirements stated below; however, it is strongly advised to use the recommended specifications as a guidline. Use them to compare it with the hardware of your choice. Please contact TAC in case you require more detailed information.  

  

CLIENT

Minimum requirements

 

Hardware:

Intel® Pentium® 4 1.8 GHz or equivalent CPU, 512 MB RAM, 200 MB hard disk space, XGA or higher resolution (1024*768, 256 colors), network interface card 10/100 MBit, Mouse or other pointing devices.

 

Software:

Windows 2000 Pro (Service Pack 2 or later), Windows XP Pro,
Java Runtime Environment J2SE 5.0 (Update 2)

 

Recommended requirements

Hardware:

Intel® Pentium® 4 2,8 GHz (equivalent CPU or higher, Hyper Threading or Dual Core Technologies recommended), 1GB RAM or more, 200 MB free hard disk space, SXGA or higher resolution (1280*1024 Pixel, 32Bit colors on LCD monitor recommended), dedicated graphics adapter with at least 64 MB RAM, network interface card 100 MBit or more, Mouse or other pointing devices.

 

Software:

Windows 2000 Pro (Service Pack 2 or later) or Windows XP Pro,
Java Runtime Environment J2SE 5.0 (Update 2)

 

SERVER

The database software Sybase Anywhere is included in the Reservation Assistant product. We recommend using a dedicated computer (server or workstation hardware) for running the server programs (database, application server, interfaces, license server). However, Reservation Assistant Server can share a machine with other systems if necessary.

 

Minimum requirements

Hardware:

Intel® Pentium® 4 1,8 GHz, 768 MB RAM, XGA or higher resolution (1024*768, 256 colors), 500 MB free hard disk space,  network interface card 100 MBit Fullduplex, mouse or other pointing devices

 

Software:

Windows 2000 Server (Service Pack 2 or later), Windows 2003 Server, Windows XP Pro, Windows 2000 Pro (Service Pack 2), Java Runtime Environment J2SE 5.0

 

Recommended requirements

Hardware:

Intel® Pentium® 4 Xeon 2,4 GHz (or equivalent), 1 GB RAM, RAID 0,1 (ATA100 or SCSI), 2 hard disks with at least 2 GB, XGA or higher resolution (1024*768, 32Bit colors), network interface card 100 MBit Fullduplex, 500 MB free hard disk space, Backup device (e.g. DAT Streamer) or integration with enterprise backup (RA Backup writes the database to any network location; no DB agents are required), mouse or other pointing devices

 

Software:

Windows 2000 Server (Service Pack 2 or later), Windows 2003 Server, Java Runtime Environment J2SE 5.0

 

 

Network Infrastructure

Use of structured and certified cabling according to Cat5e standard or higher. Switches in backbone and server-uplink.

 

TAC/IP ports available for client-server communication within the network. The default TCP ports are, 2638 (Database), 49152 (Training Database), 41099 (License Server), 4899 (Remote Administration), and two ports per interface connection (e.g. PMS). This ports can be changed but are fixed during operation.

 

Online transaction interfaces like credit card or gift certificate processing or other web services may require Internet access from the Reservation Assistant server.

 

 

System Administration - Installation, Maintenance & Support

The quality of support and software service correlates with the quality of the network connection to the server. TAC mimimizes the need for local tasks by remote administration. TAC makes database adjustments online and distributes software updates to the server and to all clients automatically. Therefore a connection from the Internet to the Reservation Assistant server is required.

 

The prefered tool for remote administration is RAdmin (www.radmin.com; server license supplied by TAC) used via Internet. Dial-up connections are not supported.

 

Alternative remote administration tools my be used only after approval by TAC. Any additional expenses resulting from such methods are reimbursable.

 

Remote administration must be available from the first day of installation. It may be required to set up a port forwarding for TCP port 4899 from the public IP address (router/firewall) to the Reservation Assistant server.

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