Grand Resort Bad Ragaz
“We have been working with Reservation Assistant since 2003 and have had very good experiences with the software. Our system landscape is very complex and grew steadily over the past years, mainly driven by RA which is one of our most important IT solutions. We use Reservation Assistant in the entire resort, which means in several spa departments, in the medical center, in the thermal bath, two golf courses and six restaurants. Also we administer our voucher sales and contract management with TAC´s system. Despite of these many technical possibilities, guest service is the overall priority in our resort. For example, our guests can plan their entire stay online. This is also helpful for us, since all booked treatments are automatically integrated into the system, without applying any additional resources. All these functionalities can be enhanced and optimized flexibly at any time. And this is what makes the difference for us.”
Ronny Schieler, System Manager, Grand Resort Bad Ragaz
Seepark Janssen
"We make it easy for our guests to relax and escape from everyday life. It is also easy for them to use our Web Shop. Reservation Assistant enables them to buy vouchers online and to make reservations from their homes – 24/7. This is the service our guests deserve!"
Marc Janssen, Manager See Park SPA, Seepark Janssen
Hyatt
“With its ASP solution, Reservation Assistant is fully in line with our overall trend toward Cloud Computing - purchasing services instead of purchasing servers. The Spa & Activity Software is installed on a database hosted by TAC and that can be accessed via the Internet from a Hyatt anywhere around the world. For us, this means our Spa's can focus on managing the customer not the system infrastructure."
Mike Blake, CIO Hyatt Hotels CorporationAspria
“Reservation Assistant facilitates our organizational work and enables us to delight our guests with convenient functions such as gift certificates. The software helps us take care of our guests attentively and represent our spa as one of the most extraordinary and classy ones. Reservation Assistant was definitely the right choice for Aspria.”
Michael Sieber, Group Technology Director, Aspria