Hyatt
“With its ASP solution, Reservation Assistant is fully in line with our overall trend toward Cloud Computing - purchasing services instead of purchasing servers. The Spa & Activity Software is installed on a database hosted by TAC and that can be accessed via the Internet from a Hyatt anywhere around the world. For us, this means our Spa's can focus on managing the customer not the system infrastructure."
Mike Blake, CIO Hyatt Hotels CorporationTravel Charme
„Managing guest data efficiently is quite challenging and very important for running a service company successfully. The careful and safe handling of data is getting more and more important these days and guarantes a permanently high spa standard. Reservation Assistant and its multi property module allows us to gather relevant information about all our guests. This means that every guest receives the same service whenever he visits one of our spas."
Thomas Haas, Managing Director Travel Charme Betriebsgesellschaften