SMS Module
With Reservation Assistant´s SMS Module you have the perfect tool to come into contact with your guests in a modern way.
Reservation Assistant allows you to send important information and messages directly to your guests´ mobile phones in more than 700 mobile networks worldwide. But this modern means of communication not only helps you stay in contact with your guests, it also helps you increase your sales: Send reservation reminders via SMS and in this way avoid No-shows.
The SMS module offers you three tools in one:
A communication tool
Provide your guests with reservation details, spa and restaurant confirmat ions, weather forecasts, birthday greetings and the like.
A marketing tool
Design and communicate minicampaigns such as special offers, off-season promotions, presentation of new products and the like.
An alert tool
Immediately reach your inhouse guests in case of an emergency with warnings and safety instructions.
Our SMS module offers you the following features:
- Guest book: displays names and contact information from the Reservation Assistant data base
- Monitor: tracks messages that have been sent and shows whether a message was sent or failed
- Auto SMS: allows auto messages to be sent such as room ready status and reservation reminders
- Scheduled SMS: plan your marketing in advance and send at some future time
- Do-not-disturb function: prevents your guests from receiving messages that have opted out
- Templates: pre-create the messages that you send most frequently
- User administration: it is possible to give rights only to those functions required by the user´s job description
